Lean, 100% Contactless, Zero-Hardware, Modular Digitization

assistD QR codes seamlessly weave digitization into existing work-flows and experiences. Kick-start your digitization initiatives with easy to deploy and effortless to scale digitization platform. Increase employee and/or customer participation in digitization initiatives with delightful user experience

Visitor Management | Hot-Desking | Assistance | Feedback | Attendance Management
Digital Checklist & Event Logging | Custom Work-Flows
customer assistance reimagined
assistD - QR Code based Digitization & Analytics Platform
Go #PHYGITAL with assistD - The Lean Digitization Platform

The true digitization platform, built on concept of contextual assistance to grow with you.

Deliver digital work-flows, Collect feedback, provide real time channels for issue reporting,
all 100% contactless with no hardware requirements.
Analyze and derive actionable insights from customer interactions along with
providing a delightful customer experience.

The assistD advantage

Discover how assistd can help you deliver the best #PHYGITAL experience

Fast Deployment and scaling
AI-Driven User experience
Predictive insights
Confidentiality & Security

Modular Solution

Built around the foundation of contextual assistance, assistD has multiple modular solutions which can be used alone

or along with other modules to create the platform that best suits your needs


Assistance Module

Embrace a customer centric approach and provide channels to collect real-time customer issues right where the service is delivered. Customers or employees (internal customer) can scan locally deployed QR codes to bring up a single click UI to report issues. assistD QR codes and the modern day analytics core help you to
  • Improve customer participation in digitization initiatives
  • Meet SLA adherence Targets
  • Increase Net Promoter Score
  • Track utilization and reduce wastage
  • Plan better to have more effective scheduled servicing and maintenances than ad hoc requests

Contactless Visitor Management

Eliminate old school register-based entry and take advantage of a zero-touch visitor management system with no hardware dependency. Get a range of benefits by digitising the visitor log using assistd
  • QR code driven, 100% Contactless & Safe
  • Supports in App or App-less mode for visitor
  • Digital Check-in and Data Collection
  • Visitor Authentication
  • Automatic intimation to host
  • AI Powered visitor data and pattern analytics to flag issues
  • Supports data dump for Contact Tracing


Improve space utilization and set employee wellbeing as a priority. If a modern flexible and safe work environment is your goal, assistD Hot-Desking is your best bet. Packed with some amazing features
  • QR code driven, 100% Contactless & Safe
  • Real-time floor plan showing available workspaces
  • Utilization and pattern analytics to provide Predictive Insights
  • Support Reservations before booking
  • Enforce social distancing norms
  • Supports data dump for Contact Tracing

Feedback Module

Collect in the moment feedback from customers and employee about services provided. Packed with features
  • 100% Contactless & Safe
  • Supports in App or App-less mode
  • Improve participation in feedback collection
  • Different type of feedback interface supported
  • Analytics to provide insights

Digital Checklists & Event Logging

Do away with pen & paper methods of maintaining check-lists & event logs. With assistD maintain timestamped digital records for checklists & event logs. Additional benefits are
  • QR code driven, 100% Contactless & Safe
  • Digital records for legal & compliance needs
  • Flexible enough to accomodate all data logging needs
  • Real time overview
  • Avoid manual errors

Domain Specific Solution Suites

All domains that benefit from assisting their customers and capturing and analyzing their experience journey can take a leap forward in customer satisfaction with assistD.

Combining the modular solutions, assistD offers the following domain-specific Solutions Suites


Facilities Management Suite

  • Treat employees as your internal customers
  • QR code & NLP powered workplace feedback analytics
  • Collect and analyze employee feedback on facilities, work, work-place and much more.
  • Integrate employee self-help seamlessly into their work flow
  • Offer smart & safe workplace initiatives like hot-desking, visitor management & digital check-in/check-out
  • Target and achieve higher employee engagement, satisfaction and net promoter scores via engagement and sentiment analysis
  • Single solution to track & boost Human Resources, Facilities Management, Administration and Workplace Innovation KPIs

Hospitality Suite

  • Provide contextual digital in-room services and assistance
  • Provide smart & safe initiatives like remote booking and virtual queuing for common aminities to avoid crowding
  • Contactless vallet parking with digital token
  • Unified and seamless experience across locations controlled & managed centrally
  • Target and achieve higher customer satisfaction and net promoter scores with predictive analytics derived from customer interactions

Customer Management Suite

  • Provide easy to deploy customer feedback channels to collect actionable feedback
  • Capture and analyze entire journey of customer experience
  • Offer smart & safe solutions like remote ordering and virtual queuing
  • Target and achieve higher net promoter scores via predictive insights derived from customer interactions


The concept of contextual asssitance in general and assistD specifically has gained a lot of traction due to focus on customer satisfaction.

Presence in

300+ Cities

Transforming facilites across

400+ buildings


100k + users